SHIPPING & RETURNS
SHIPPING POLICY
At LiftLab, we’re committed to getting your order to you as quickly and safely as possible. Orders are carefully processed and prepared for shipment, and you’ll receive tracking information once your package is on its way. Shipping times and costs may vary depending on your location, selected shipping method, and product availability. Please ensure that all shipping information is correct before completing your purchase to help prevent delays.
While we work hard to ensure a smooth delivery experience, occasional delays may occur due to carriers, weather, holidays, or other circumstances outside of our control. If you have any questions or concerns regarding your order or delivery, please contact our customer care team. We’re here to help make your experience with LiftLab as seamless as possible.
RETURN & EXCHANGE POLICY
At LiftLab, we want you to feel confident and satisfied with every purchase. If you are not completely satisfied with your order, eligible items may be returned or exchanged within 30 days of delivery. Items must be unused, unopened, and returned in their original condition and packaging. To begin a return or exchange, please contact our customer care team with your order information before sending any items back.
For health, wellness, and personal-use products, certain items may be final sale once opened or used for health and safety reasons. Original shipping charges are non-refundable, and customers may be responsible for return shipping unless the item arrived damaged, defective, or incorrect. Once an approved return is received and inspected, refunds will be issued to the original payment method.